Legal

Privacy Policy

Last updated: August 12, 2026

Automite AI ("Automite AI," "we," "us," or "our") provides AI voice agent software for businesses. This Privacy Policy explains what information we collect, how we use it, and the choices you have. It applies to our website, our client dashboard, and the voice agent services we provide (together, the "Services").

1. Information We Collect

Information you give us directly:

Contact form submissions — name, email address, phone number, and message content.
Account and registration details — business name, login email/password, and your ElevenLabs voice agent configuration.
Payment information — when you purchase a character pack, payment is processed by Stripe. We receive confirmation of your purchase and billing email; we do not store your card number.
Calendar access — if you connect Google Calendar, we access booking/availability data through Google's OAuth flow to schedule appointments on your behalf.

Information collected automatically:

Standard web log data (IP address, browser type, pages visited) for security and diagnostics.
Advertising and analytics data via the Meta Pixel / Conversions API, used to measure ad performance and show relevant ads to people who have visited our site. Meta may use this data subject to its own privacy policy.

2. How We Use Information

To provide, operate, and improve the Services, including your AI voice agent.
To respond to inquiries submitted through our contact form.
To process payments and manage your character-pack balance.
To schedule appointments when you connect Google Calendar.
To measure and improve our advertising, including on Meta platforms.
To comply with legal obligations and protect against fraud or misuse.

3. Third-Party Services

We share information with the following service providers only as needed to deliver the Services:

ElevenLabs — powers voice AI and knowledge-base features.
Stripe — processes payments; handles your payment details directly.
Google — provides Calendar integration via OAuth.
Meta — receives advertising/conversion data via the Meta Pixel.

We do not sell your personal information.

4. Data Retention

We retain information for as long as your account is active or as needed to provide the Services, comply with legal obligations, resolve disputes, and enforce our agreements.

5. Your Rights

Depending on where you are located — including India and Canada — you may have rights to access, correct, or delete your personal information, and to object to or restrict certain processing. To exercise any of these rights, contact us using the details below and we will respond in accordance with applicable law, including India's Digital Personal Data Protection Act and Canada's PIPEDA.

6. Data Security

We use reasonable administrative, technical, and physical safeguards to protect your information. No method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

7. Children's Privacy

Our Services are intended for businesses and are not directed to children. We do not knowingly collect personal information from children.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Changes take effect when posted on this page, and we will update the "Last updated" date above.

9. Contact Us

Questions about this Privacy Policy? Email us at [email protected].